Thank you for considering A1 Sheds for your garden building. Please read these terms and conditions carefully before using this website. By accessing or using this website you agree to be legally bound by these terms and conditions. These terms and conditions may be modified and posted on the website from time to time.
NB. Orders placed in person, over the phone, by email, mail, WhatsApp, Messenger or other platforms are subject to the same terms.
Here are some helpful definitions:
- “You” and “the customer” means the person who places an order for goods or services or whose order for these is accepted by A1 Sheds.
- “Goods” means the product items (including services such as any instalment, provision of parts. delivery etc) which A1 Sheds is to supply in accordance with these conditions. Please note that all products depicted on this website (as from time to time modified) are graphic representations of the products and may not be to scale, photographic images maybe similar or have customisations requested at the time of order. A1 Sheds reserves the right however to modify and change this availability.
- “We” “us” “A1” and “A1 Sheds” means the A1 Sheds Limited business – Company Registration Number 133941C (Isle of Man). VAT No. GB 005 3961 93.
- “Conditions” means the standard terms and conditions of sale set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between the customer and A1 Sheds.
- “Contract” means the contract for the purchase and sale of the goods.
- “Writing” means email or post. It does not mean by fax, or by message or posted comment on any social media platform
Any reference in these conditions to any provision of a statute shall be construed as a reference to that provision as amended, re-enacted or extended at the relevant time.
All orders for goods shall be deemed to be an offer by the buyer to purchase goods pursuant to these Terms and Conditions and are subject to acceptance by A1 Sheds. We may choose not to accept an order for any reason. Purchasing can be made through A1 sheds’ secure online payment system or over the telephone with a member of A1 Sheds’ sales team.
Isle of Man. The prices shown are inclusive of any value added tax or sales tax. Due to circumstances beyond our control, prices may have to be altered up or down, including any alterations to the rate of value added tax or sales tax. The current price will be shown when you place your order. All prices shown are cash prices in sterling.
The total costs of your order will be the price of the products that you order and the cost of any additional services or products you choose. All costs will be set out clearly in your shopping trolley before you submit your order or summarised by the customer sales adviser when ordering by telephone. Prices, offers and products are subject to availability and may change before (but not after) A1 Sheds accept your order. A1 Sheds will not provide a refund to reflect a reduction in price for any item purchased and subsequently reduced in price at a later date.
A1 Sheds reserves the right to change the price of a product at any time.
Any typographical, clerical, or other error or omission on this website or in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by A1 Sheds shall be subject to correction without any liability on our part. In the case of a relevant error in pricing or description after you have ordered, we will inform you and ask if you still wish to continue with the order, however A1 Sheds also reserves the right to cancel the contract. In these circumstances you will not be entitled to seek compensation for disappointment suffered or for any losses which you might otherwise have incurred.
If you require a VAT receipt, please contact A1 Sheds customer services by emailing email@example.com. Should you require any products in bulk please contact the A1 Sheds sales team on 01624 877757 to enquire about volume-related pricing
STOCK AND SIZING
All A1 Sheds wooden buildings are made to order and as such, require manufacture prior to delivery.
Sizes are approximate only and generally, metric dimensions provided refer to external dimensions (not including the roof overhang). It should also be noted that the exact size dimensions of timber components cannot be guaranteed due to the natural variance of this material depending on its surroundings and climate.
If for any reason a product becomes unavailable after the point of your order A1 Sheds reserve the right to offer and supply you with a product that is, in our opinion, a suitable alternative item. In the unlikely event of this occurrence, you would be notified and given the option to accept the alternative product or cancel your order for a full refund.
PRODUCT COLOUR AND PRESENTATION
All images and photography used is purely for illustrative purposes only. Actual specifications may vary to those shown and product colours may vary slightly due to the digital photography process and variations in individual user monitor settings, this will not detract from the overall quality or performance of the product.
The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.
Copyright and Monitoring
The copyright in all material provided on this site is held by A1 Sheds or by the original creator of the material. Except as stated herein, none of the material; may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of A1 Sheds or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this website for non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials.
We sometimes offer special discounts for a limited time only. These offers are displayed around the site and are clearly marked or are displayed on our social media channels. Offers are valid until the end date featured in the promotion.
Voucher Code Discounts
Voucher discounts are driven by an alphanumerical code which may vary in length. Vouchers may be offered for general use on the website and over the telephone, or they may be personalised and restricted to specifically eligible groups. The conditions of each voucher offer will be clearly stated in the terms of the offer. To redeem the voucher, please enter the promotional code in the shopping trolley on the website or when placing an order over the telephone.
Any special offers are subject to availability and subject to change. The offer can be withdrawn at any time.
Only timber products are eligible for product or voucher code discounts. Metal sheds & storage, plastic sheds & storage, greenhouses, paint, tools, and third-party products are not eligible for discounting or reductions. New timber products (indicated by NEW) are also exempted from any offers unless specifically stated.
Competitions & Free Prize Draws
If specified as a free Prize Draw, no purchase is necessary to enter. By entering one of our free Prize Draws entrants agree to these terms and conditions and acknowledge that failure to comply with them may result in disqualification.
Any free Prize Draw is only available to Isle of Man residents. Entrants must be over 18 years of age. Employees and immediate family members of employees of either A1 Sheds, A1 Sheds and their associated companies, professional advisers, advertising, and promotional agencies are not eligible to take part in the Prize Draw.
To enter a free Prize Draw, entrants must fill in their details on the website or social media channels. Only one entry per person is permitted. Multiple or incomplete entries will be deemed invalid.
Winners will be selected at random.
The winning prize (“Prize”) will be delivered to the winner (any Isle of Man address). A1 Sheds shall notify the selected winner by email within 7 days of the Prize Draw. If the Prize is declined or unclaimed by a winner, or if a winner cannot be contacted from the details supplied within 5 working days of notification a replacement winner may be drawn at A1 Sheds’s discretion and will be notified by the website.
The original entry that was drawn will then be forfeited. Any Prize has to be taken as offered. There is no cash equivalent to the Prize available and the Prize is non-transferable. The name of the winner will be available upon receipt of an email sent to us. By entering a Prize Draw, you agree to take part in any associated publicity relating to the Prize Draw, where required.
A1 Sheds reserve the right to cancel or amend these Terms and Conditions or change the Prize (to one of equivalent value) as required by the circumstances. A1 Sheds cannot accept responsibility for or liability arising from participants taking part in the Prize Draw or for the Prize.
A1 Sheds gives no warranty or guarantee in relation to the Prize. To the fullest extent that may be excluded by the law A1 Sheds accepts no responsibility for or liability arising from entrants taking part in the Prize. All activities will be undertaken at the participant’s own risk. A1 Sheds gives no warranty or guarantee in relation to the Prize nor any guarantee as to the number of entrants who take part in the Prize Draw. These terms and conditions shall be governed by and construed in accordance with Isle of Man law. Disputes arising in connection with this Agreement shall be subject to the exclusive jurisdiction of the Isle of Man courts.
Payment Using Debit Or Credit Card
A1 Sheds accepts card payments via Mastercard, Visa, Visa Debit, Solo and Maestro (formerly Switch). Payment is deducted when the order is processed.
Payment can be made either on the website using the secure online payment system, or over the telephone. If the order is made over telephone, confirmation will be given verbally at the time of the call by one of A1 Sheds’ sales advisers. If an order is made through the secure online payment system, after payment is received, A1 Sheds shall confirm by email the details, description and price of the goods purchased together with information containing your rights to cancel the order.
Payment of all charges for products on order must be made in full before dispatch of the goods. A1 Sheds reserve the right to refuse orders if deemed necessary.
The customer shall be responsible to A1 Sheds for ensuring the accuracy of the terms of any order (including name, full delivery address, contact details and any applicable specification) submitted by the customer, and for giving A1 Sheds any necessary information relating to the order within a sufficient time to enable us to perform the Contract in accordance with its terms and for ensuring that all information provided by the customer is accurate.
The customer warrants that the credit or debit card used in connection with the transaction belongs to them and that there are sufficient funds or credit facilities to meet the cost of any items ordered. A1 Sheds reserves the right to obtain validation and verification of the authenticity of the credit or debit card before supplying the Goods.
Payment by BACS
If you have placed an order over the phone or in person, our sales team will issue you a quote or invoice containing the bank details, depending on the type of order placed a full or deposit payment will need to be made.
Payment by Cheque
In a limited number of circumstances and with approval of our directors you may for phone or in person orders pay by cheque. Should there be any issues with your bank processing payment then you will be subject to an administration charge of £50.
Payment Using Finance
This option is only available for orders placed over the phone or in person with a value above £3000. A1 Sheds work with a number of local lenders including Conister Trust and Cherry Godfrey, this in a non-exclusive list and you are free to arrange your finance, all we ask is an initial deposit by paid by BACS of 10% to secure your place in the queue. The balance will need to be paid prior to commencement of manufacture of your order.
Delivery Lead Times (General, excludes 3rd Party Manufactured Buildings)
A1 Sheds provide estimated working day lead times for delivery. However, these timescales are not a maximum or guaranteed time in which the delivery will take place. When your product is ready for delivery and the delivery is then scheduled, you will be contacted by A1 Sheds to book in the delivery with you via email, telephone, or text. At this time, you will receive your confirmed delivery date and estimated two-hour arrival timeslot. Failure to accept a delivery date could lead to extended delivery time.
A1 Sheds make every effort to deliver goods within a reasonable variance of the published estimated timescales; however, extended delays are occasionally inevitable due to unforeseen factors beyond our control and therefore delivery times are not guaranteed. Estimated delivery dates are not part of the contract between A1 Sheds and the buyer, and A1 Sheds shall be under no liability for any delay or failure to deliver the products within the estimated timescales.
Please note – If you order a garden shed or log cabin outside of our standard free delivery zone or if the building you have ordered is customised or bespoke, the lead time can be extended. Please contact us by email at firstname.lastname@example.org for further information.
Delivery Lead Times (3rd Party Manufactured Buildings)
For 3rd Party Manufactured buildings, customers are offered a calendar to select their preferred day of delivery. While every effort will be made to deliver on this specific day, factors beyond our control may incur delays and therefore this delivery day is not guaranteed. Estimated delivery dates are not part of the contract between A1 Sheds and the buyer, and A1 Sheds shall be under no liability for any delay or failure to deliver the products within the estimated timescales.
If you have ordered a building for self-assembly, please make sure when you have taken delivery of you order and everything is correct before starting the build yourself or engaging builders to erect your new building, A1 Sheds will not be liable for any costs incurred due to failed delivery or incorrect parts.
Unless otherwise agreed in writing by the purchaser and A1 Sheds, the delivery of goods will take place at the delivery address you have specified in the order. Orders placed using finance however can only be delivered to the billing address.
Making The Delivery
When the delivery arrives at the specified address someone must be present to accept it. Alternatively, an agreement can be made prior to delivery whereby written confirmation, in the form of an acknowledged email, stating permission is provided to drop the goods off at your given address without the requirement to have anyone present to acknowledge this. This agreement must be in place 3 working days before delivery date. In exceptional circumstances (if social distancing measures are in place, for example) signatures may not be necessary.
Providing that A1 Sheds delivers the goods to the address you have specified in the order then the goods will be deemed to have been delivered and A1 Sheds will not be liable to you for any subsequent claim of non-delivery. A1 Sheds does not have to be satisfied that the person who accepts delivery at the given address is you (or authorised by you to accept delivery of the goods). The quantity or content of any consignment of goods or components of a good that are recorded by A1 Sheds upon dispatch shall be conclusive evidence of the quantity or content received by you upon delivery unless you can provide conclusive evidence to the contrary.
A1 Sheds also reserves the right to suspend future deliveries of goods and cancel any contracts with you if you have a bankruptcy order made against you or make an arrangement or composition with your creditors; convene a meeting of creditors or enter into liquidation. We also reserve the right to suspend any future deliveries should you fail to observe/perform any of your obligations under the contract between you and A1 Sheds. This includes any contract between yourself and A1 Sheds for the sale and purchase of the goods incorporating these conditions, whether effected by electronic mail through this website, or otherwise.
For some of A1 Sheds’ products, such as log cabins and certain other large garden buildings, additional clearance, lifting equipment including cranes maybe required and where applicable this will be included in the total price of your order.
A1 Sheds requests that the customer provides information relating to any narrow lanes, narrow or low bridges, weight restrictions, or similar vehicle restrictions on the available routes to access the delivery address. A1 Sheds require notification of any parking/stopping restrictions at the delivery address in advance of delivery. If our vehicle cannot reach your property, the goods may be left at the nearest accessible point.
In the event we are unable to deliver due to new obstacles or incomplete information at the time of order placement or site survey, then you may be subject to an additional charge for labour and further hire of lifting equipment to complete the delivery and installation.
Delivery of Timber Sheds
- Garden Sheds and most garden buildings are delivered in single panels and unloaded by hand on arrival.
- The installation team/driver will need to assess access on arrival in order to ensure that he can safely move the panels to the requested location beyond kerbside.
- The installation team/driver will not carry panels through your property as he is not insured to do so.
- It is essential that you fully inspect your building once installed and notify the sales team by email with photographs of any issues.
Delivery of Log Cabins
- If possible, please ensure there are no obstacles, such as your (or your neighbours’) vehicle, that could impede the unloading on the delivery day.
- Please advise us beforehand if there any overhead obstacles such as overhang trees or telephone cables that could impede the unloading on the delivery day.
- The installation team/driver will not carry packs of timber or part assembled items through your property as he is not insured to do so.
Delivery of Non-Timber Buildings
- You will need an appropriate space as close to your kerbside as possible for the driver set the goods down.
- The product will be delivered packaged, usually on standard pallet(s)
- The installation team/driver will need to assess access on arrival in order to ensure that he can safely move the panels to the requested location beyond kerbside.
Delivery Of Mixed Building Orders
If an order contains multiple building types (eg. a Log Cabin and a Timber Shed), these are likely to be delivered on different dates due to the varying production lead times and differing types of delivery vehicle required to transport them. You may therefore receive separate delivery contacts relating to these different deliveries.
Delivery Of Parts
Larger items or items requiring special care will be supplied through our standard building delivery networks and are subject to the terms above.
Smaller items may be delivered by courier or by post depending on size, volume and handling requirements. As such they may be delivered on to your property and require a signature for proof of delivery depending on their requirements. There is a standard courier charge for accessories and parts ordered separately and independently from an order containing an A1 Sheds garden building. This charge is £15.00 per item under 1.4m in length, and £30.00 for items between 1.4m and 3m long. This charge does not apply to replacement parts required to complete an original building order.
If an attempted delivery is made but cannot be completed as a result of the purchaser failing to meet the terms of delivery including but not limited to there being no-one present and capable to assist our driver, no access to or stopping at the delivery address, or no suitable location in which to leave the delivery, the building(s) will be returned to base and the purchaser will be liable for all costs associated with a second attempted delivery. A1 Sheds cannot be held responsible for any damage or injury sustained due to incorrect unloading, usage, or assembly of any of our products.
Cancellation of Delivery Bookings
If you have accepted a delivery and wish to cancel the accepted delivery booking, we will require a minimum of 5 working days’ notice prior to the scheduled delivery date. If a delivery is cancelled within 5 working days of the accepted delivery date, the delivery loading process will have commenced, and cancellation of the accepted delivery will incur a failed delivery charge. In the case of bespoke items this will be the full building cost.
Once goods have been delivered, they are the responsibility of the customer alone.
Installation is only available on timber sheds, log-cabins, metals sheds, camping pods, hot tubs, sauna’s, grill cabins and accessories such as log stores.
Installation is currently unavailable outside of mainland Isle of Man.
A1 Sheds installations are carried out by our installation team. The installation or sales team will contact you in advance of the installation of your garden building to arrange a suitable time and date for the fitting – this may be on a separate date to that of the delivery.
The Installers have a guide of up to 10 working days following the delivery in which to arrange the installation unless discussed and agreed as otherwise. Please note this is a guideline not a guaranteed timeframe and may be extended during busier periods or due to social distancing requirements. You do not have to be around on the day of installation but in such circumstances, you should give the installation team written permission to access your property – an email or text message will also be acceptable.
Conditions For Installation
When purchasing products on our website or by email or phone which includes installation you are thereby agreeing to adhere to the terms and conditions of the installation service. This includes but is not limited to the provision of a firm and level base being in place and accessible on the agreed date of installation. This may have been purchased through A1 or you may have arranged this with a 3rd Party. Failure to provide or order such a base will result in the installation being aborted at the expense of the customer who would then have to pay further charges should they wish to re-arrange the installation.
It is essential that the base whereby the installation is required to take place is clear and easily accessible with sufficient working space around all sides (generally considered to be approximately 18 inches) before the install team arrives and if this is not possible, the customer will inform A1 Sheds prior to the installation taking place. Failure to provide a cleared base with reasonable working space will result in the installation being aborted with a re-visit charge being required to be paid by the customer should another appointment have to be made. If the components have been moved from their original delivery location, please ensure these are return to as close to the assembly area as possible to aid the installation team. If components are missing or damaged by the customer due to temporary movement, you may be charged for replacements.
When the Installation option is selected only the building will be installed and no other additional extras will be fitted or applied unless specifically stated and paid for at the time of order placement or when a deposit balance is due. This means that items such as alarms, hasp & staples, Wi-Fi and lighting will not be fitted, and treatments will not be applied – roof shingles will only be fitted if the shingle installation option is selected and paid for in addition to the installation of the building unless agreed as otherwise. Standard products include roofing felt.
When the Installation option is selected the window material on all buildings will be pinned into position only by the installer. All windows are subsequently sealed as soon as possible after assembly using silicone, putty, timber beading or any other suitable ‘watertight’ solution.
ORDER CHANGES AND AMENDMENTS
Changes to the specification of the building(s), the number and type of accessories and extras can usually be made on the understanding that any adjustments may affect the total price of the order and require additional payment (or refund) as appropriate.
Changes or amendments to an order can be made without additional charge if they are reasonable and timely. A1 Sheds reserves the right to decide whether these are reasonable or timely and our decision is final. If changes are made once the order is in manufacturing, there may be a charge. Changes cannot be made within 10 working days of the agreed delivery date.
Please note that any agreed changes or amendments may affect the production schedule and the order delivery due date.
Any amendments to an order which increase the value of the order, the balance must be paid by the customer using a debit or credit card at that point.
CANCELLATIONS, RETURNS AND REFUNDS
All products are individually manufactured to order, A1 sheds do not hold stock.
If you wish to cancel an order before it has been delivered, you must contact A1 Sheds immediately. You must confirm your cancellation in writing via email to email@example.com If you cancel via telephone your order will be put on hold until a written cancellation has been received.
Please see the following table for cancellation times and refunds.
|Cancellation Days||Refund Value||Refund within|
|Within 14 Days of Order Placement and manufacturing has not commenced||100%||14 Days|
|Within 30 Days of Order Placement and manufacturing has commenced||50%||30 Days|
|After 30 Days of Order Placement and manufacturing has commenced||50%||30 Days|
|5 Days prior to delivery||50%||30 Days|
|Within 14 Days of delivery to site||0%||N/A|
After 14 days you will be deemed to have accepted the ordered goods. A1 Sheds will not accept any claims, complaints, or requests beyond this date. A1 Sheds will not accept any product for cancellation or return if it has been assembled, modified, or customised in any way including being subject to the application of chemicals or paints.
A claim of defect or damage can only be considered, if goods are in the condition as originally received or assembled by A1 Sheds. Where a claim is accepted, A1 Sheds will supply/replace/repair any necessary parts to complete your agreed initial purchase as appropriate.
As a consumer you have the right, in addition to your other rights, to cancel the contract and receive a refund by informing the seller by email within 14 working days after the last day of delivery of all the goods. You will be asked, however, to pay the costs of the return including disassembly and carriage to A1 Sheds’, charges may vary by items being returned.
A1 Sheds will not accept any product for return if it has been damaged, assembled, modified, or customised in any way including being subject to the application of chemicals or paints not part of the original specification. A1 Sheds may require photographic evidence of any complaints, defects, requests to return a product or claims of incorrect or incomplete product delivery, which can be submitted by email or letter.
Please note: all sizes and measurements are approximations only and while A1 Sheds will endeavour to ensure all products are manufactured as close as possible to the measurements provided, we cannot be held responsible should there be a discretion in the finished size.
Please note: any guarantee offered does not cover the products against timber splits or warping. These are natural characteristics of the products and not defects and neither will these circumstances be accepted as a valid reason for the cancellation of an order, as this can occur naturally over time. See our guarantee document for further details.
Please see the cancellation table above and the bespoke section for full details.
Please allow a further 3-5 working days for your card or finance to process the refund back to your account. If you have paid direct, then please provide your BACS details by email to confirm where the funds are to be returned to. We regret that PayPal or Card Processing fees will not be returned if we are unable to reclaim these from the provider.
A1 Sheds will recover the products within 5 days of the cancellation, return or refund request and during this time the products will be inspected. Any subsequent damage will result in a reduction in the refund and may delay this process.
Where exchange rates of currency are involved, the refund will be made in pound sterling and at the current exchange rate. A1 Sheds does not accept responsibility for any loss or gain caused by changes in the exchange rate between the time or ordering and the time of issuing a refund.
BESPOKE AND CUSTOMISED PRODUCTS
For bespoke products, if required a diagram of the proposed structure with dimensions is created by a product designer and provided to the customer for approval. On approval, this work is chargeable and due whether the building order is completed or not in whatever circumstances.
Goods that are ordered to your specification or not available as a standard product from our website, for example made to order sheds and log cabins, cannot be cancelled, or returned once the order has entered manufacture as they are bespoke. In this case, after we have sent you our confirmation of delivery date email and received your confirmation of your delivery booking slot you will have entered a binding contract to buy the goods, and because the goods are being made to your specification you will not be able to cancel that contract without paying a handling charge which could be up to 100% of the bespoke items purchase price. We will attempt to find another customer to purchase your product to reduce the handling charge or refund available but this may result in a delay to the refund process.
Once the goods have been delivered you can only return them if they are not of satisfactory quality or reasonably fit for the purpose and we cannot remedy the fault to your reasonable satisfaction. Orders of bespoke products may also extend the average delivery lead time.
PRODUCT MAINTENANCE AND GUARANTEE
All manufacturers parts included in the products found on this website have been carefully selected as brand leaders in their chosen market and the products they supply are fully safety and quality control checked before despatch. In general, our manufacturers offer a full 12-month parts warranty upon all their products. Some manufacturers also offer an extended guarantee on certain product ranges, in such cases this will be clearly marked on the product page and full details and terms of the guarantees provided as appropriate.
Timber Buildings And Materials
Timber is a natural product and prone to changes in appearance, including some movement and the occurrence of small knot holes or splits in extreme temperatures and weather conditions. Any splits, knots or similar visual imperfections in the timber will not affect the structural integrity of the product in any way, are not considered to be damage, and do not render the product unfit for purpose. Whilst every effort is made to hand pick timber without visible knotholes or splits there may be occasions where timber is selected in good faith that contains what appears to be a solid knot. Over the course of time/during movement of the product etc it may occur that these small knot holes are then dislodged from the timber leaving a small knot or crack.
Unfortunately, we cannot be held responsible for this maturing of the product and can only offer our best advice as how to deal with this situation in the unlikely event that it should occur. When measuring timber for the purpose of technical information the absolute external dimensions will be taken from a sample piece of each component used – it should be noted that due to the complex nature of the product and machining processes that this figure will give an average measurement that could be subject to slight variance throughout the rest of the individual boards in the pack measured. Whilst every effort will be made to select only components which match the average advertised sizing this is subject to the availability of the timber that has been machined and cannot be guaranteed.
The A1 Sheds 15 Year Guarantee on pressure treated buildings
The A1 Sheds guarantee offer protection against general timber rot and decay – the guarantee does not cover the product against timber splits or warping which may occur naturally over time. To maintain the validity of these guarantees the product should be treated annually (internally and externally) with an appropriate high-quality preservative and all glazing units must be sealed (Internally and externally) with silicone or other water tight sealant.
The A1 Sheds timber guarantees will be deemed invalid if;
• The product has not been assembled correctly by the end user if that was the chosen option
• The base upon which the product is assembled is not suitable should the customer provide their own – all buildings should be assembled on a firm and level base constructed from a suitable material.
• The product has not been treated after delivery/assembly and treated annually (internally and externally) thereafter with an appropriate high-quality preservative.
• Any windows have not been sealed, inside and out, with silicone or other watertight sealant or this has decayed or not been replaced.
• The product has been customised or adapted in any way.
• At any point after assembly the building has been in contact with any trees, plants or exterior walls which could allow moisture to penetrate the timber.
• Any timber has been cut, pierced, or drilled without a subsequent application of approved cut-end treatment.
• The eventual claimant was not the original purchaser of the product.
• The roofing felt or covering has been damaged or incorrectly fitted allowing water ingress.
Please note timber is a natural product and prone to changes in appearance, including some movement, warping and splitting, particularly in extreme weather conditions. This will not affect the structural integrity of the product – this is natural and is not covered by a guarantee.
A1 Sheds reserve the right to approve, disapprove or display any customer reviews at our own discretion. Where we see fit we may correct the grammar of a customer review (for comprehension) but not the content meaning – unless we feel it is necessary to remove any potentially offensive or unlawful statements.
A1 Sheds customer reviews may be used by A1 Sheds for marketing and promotional purposes both electronic and print, and by submitting a review you are consenting to this use without expectation of fee. Reviews used in this way will be abbreviated to first name and surname initial, or simply “Customer”.
A1 Sheds reserve the right to approve, disapprove or display any customer submitted images for use at our own discretion.
Use of customer images includes but is not limited to, marketing and promotional purposes both electronic and print, customer and product galleries online, and various social media outlets.
This use may be uncredited and without fee or permission.
PLANNING & BUILDING REGULATIONS
A1 Sheds buildings are designed such that planning permission and building regulations are, in the main, not required. Please note that compliance is the responsibility of the customer, and to this end we advise you contact the planning department as regulations can vary. We accept no liability for failed permission and if engaged to remove the building a fee may be charged.
All our garden buildings are suitable for general domestic use. If you are planning to use them for business purposes please make sure you are covered by the appropriate insurance. Where you decide to use the products in the course of a business, we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users, arising out of, or in connection with, the products shall be limited to the replacement value of the product in question.
In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for neither loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition. For commercial use, we do not accept any responsibility or liability for safety standards or compliance unless you have requested, in writing, buildings for use in that environment and we have supplied relevant safety certification.
EVENTS OUTSIDE OUR CONTROL
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under our contract with you that is caused by events outside our reasonable control (“Force Majeure Event”). A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular(without limitation), failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, default of suppliers or subcontractors, impossibility of the use of public or private telecommunications networks, any new acts, decrees, legislation, regulations or restrictions of any government.
Our obligations under the contract between us are suspended for the period that the Force Majeure Event continues, and we will have an extension of time to perform these obligations for the duration of that period. We will take reasonable steps to bring the Force Majeure event to a close or to find a solution by which our obligations under these. Terms can be performed despite the Force Majeure Event.
If you are not entirely satisfied with your purchase, please contact our sales department. We will try to resolve any issues that you have as quickly as possible and if necessary, we will explain how to follow our complaints procedure. Where possible please supply photographs of any issues, this will help us investigate and resolve the issue for you.
If you remain unhappy with our final response, you may be entitled to refer your complaint to the Isle of Man Government Office of Fair Trading (Trading Standards), and we are bound to follow any decision that they make. To find out more about Trading Standards and how you might be able to use their dispute resolution service visit their website – gov.im/office for fair trading or telephone them on 01624 686500.
Whilst every care is taken to ensure the information in this publication is correct, no legal responsibility can be accepted for any inaccuracy. The company reserves the right to alter or modify the information contained herein at any time in light of technical or other developments.
The contract between us shall be governed by the laws of the Isle of Man and any dispute between us will be resolved exclusively in the courts of the Isle of Man. English is the only language offered for the conclusion of the contract.
A1 Sheds Limited, Registered office: Unit 2, Clocktower Industrial Estate, Foxdale, Isle of Man, IM4 3HF – Company Registration No. 133941C (Isle of Man). VAT No GB 005 3961 93
A hard copy of these Terms & Conditions is available on request from A1 Sheds Limited – please email firstname.lastname@example.org